Contact Us

Contact Us

Need Assistance?

Call us at 1-844-365-5720

Our Client Care Center Representatives are available to assist you.

Monday – Friday: 8:00 am – 8:00 pm ET
Saturday: 9:00 am – 2:00 pm ET.

Email: support@bankuniteddirect.com

Our Client Care Center Representatives are available to assist you

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Frequently Asked Questions

You will need the following information to complete an online application:

  • A valid social security number
  • A valid U.S. ID (driver’s license or government-issued photo ID)
  • Your primary contact information including physical address, telephone number and email address
  • Your account number and routing number from the external bank you will use to fund your BankUnitedDirect account

BankUnitedDirect accounts are insured up to the maximum limits through the Federal Deposit Insurance Corporation (FDIC). Because BankUnitedDirect is a division of BankUnited, N.A., deposits held in BankUnitedDirect are added together with deposits held directly with BankUnited, N.A. for determining FDIC coverage. If you want to learn more about FDIC insurance limits, click here.

You will need the following information to complete an online application:

  • Certificates of Deposit: $1,000
  • Money Market: $2,500

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